Troubleshooting

Why isn't my resizing the size I entered?
If it's printing smaller than expected, you probably need to crop away the area around the edges of the image that aren't part of the pattern. Go ...
Tue, 25 Feb, 2020 at 1:02 PM
Why won't it upload, preview or print?
If you're having big problems, your Internet connection or our website might be briefly down. Wait a moment and retry. If the problems persist, try...
Mon, 13 Jan, 2020 at 9:04 PM
Why are the lines in my enlargement pixelated or jagged not smoother?
If you can find a more detailed (more pixels,  therefore, larger size) version of your image, that will improve the printout. Otherwise, on the page whe...
Tue, 20 Jun, 2017 at 9:14 PM
Why does my design, picture, photograph, file take so long, slow to load?
Large high-res photo files can take a while to upload to the Rapid Resizer service. The speed depends on your Internet connection. There's usually noth...
Tue, 20 Jun, 2017 at 9:28 PM
Why doesn't my design fit on one page?
Printers usually can't print to the edge of the page so I have to add a margin around each page. You can adjust the margin width using the option n...
Mon, 23 Mar, 2020 at 8:07 AM
Why do I get an error when I try to print?
If Rapid Resizer makes your resizing but you get an error when you send it to your printer, try restarting your printer, computer or both.  If that does...
Mon, 13 Jan, 2020 at 9:21 PM
Why won't it let me upload certain files?
They're probably not the right type. Rapid Resizer can only open a picture (JPG, PNG, BMP, GIF), PDF, and SVG files. Not other document files, such as ...
Thu, 27 Feb, 2020 at 2:04 PM
How do I get rid of the ads or popups?
The only sort of ads/popups in Rapid Resizer are to ask non-customers to join our mailing list. Anything besides that is caused by a toolbar add-on to your ...
Tue, 20 Jun, 2017 at 10:07 PM
Why are files grayed out when I try to upload?
That means they're a type that the Rapid Resizer can't read. It only accepts common pictures file (PNG, JPG, GIF), PDF, and SVG files. If you have...
Mon, 13 Jan, 2020 at 9:22 PM
How do I prevent part of my design from crossing a page edge/seam?
On the page where you enter the size, there's an offset option near the bottom. E.g., if you want to move everything 1/2” to the right, enter 0.5 i...
Tue, 21 Jan, 2020 at 4:06 PM