General

Pages are printing improperly and I'm getting an error "that bi-directional communications had been lost". What do I do?
This problem has only been reported once. Apparently, when printing very large patterns, some systems can have problems with bi-directional printer communic...
Thu, 6 Jul, 2017 at 5:39 PM
What does "An error occurred while trying to replace the existing file" mean while installing?
Make sure that the Rapid Resizer or Pattern Wizard isn't running while you're trying to re-install it.
Thu, 6 Jul, 2017 at 5:41 PM
Why are the toolbar buttons so faded?
That seems to be caused by certain troublesome Windows themes, especially the Underwater theme. Try selecting a different theme through the Windows Control ...
Thu, 6 Jul, 2017 at 5:47 PM
When I run the program I get an error that MAPI32.DLL is missing. What's wrong?
To download a copy of the file your system is missing, click here and save it into C:\WINDOWS\SYSTEM. (If you're ever warned that you're about to ...
Thu, 6 Jul, 2017 at 5:48 PM
Do the Rapid Resizer and Pattern Wizard work with 64-bit Windows?
They worked in my tests on Windows 7 64-bit. Some users reported problems but there could be another cause. You can try them on your computer before buying.
Thu, 6 Jul, 2017 at 5:59 PM
How do I solve an error when installing?
If the installer complained that it couldn't access a file, ensure an old version of the Rapid Resizer, if any, isn't running and ideally close ot...
Thu, 6 Jul, 2017 at 6:00 PM
When entering my name and key, why can I only type uppercase letters? I can't type lowercase.
The name field isn't case sensitive. Let it appear as uppercase, but other than that, make sure to enter it as it appears on your receipt.
Tue, 27 Mar, 2018 at 9:54 PM
How do I add pictures of glass, wood, fabric or other textures to the Rapid Resizer?
You can add textures to the Rapid Resizer from the Web, from a CD-ROM, or from a digital camera or scanner. Using a scanner works surprisingly well, though ...
Tue, 27 Mar, 2018 at 10:18 PM
How can I change the page margins, the space around the edge of each page?
The programs use as much of the page as the printer allows. Your printer might allow more. Choose Print from the File menu. Click on the Properties button. ...
Tue, 27 Mar, 2018 at 10:27 PM
Can either program export PDF?
Not directly, but you can use a free pdf printer, such as BullZip. With it, you can print from either program to the virtual PDF printer to make a PDF.
Tue, 27 Mar, 2018 at 10:52 PM