Errors can occur for a several reasons. We recommend trying a few different fixes:
- Update both your browser and device. An out of date browser is the most common culprit for Rapid Resizer errors.
- Try using Rapid Resizer in incognito/private mode, or on another browser or device. This will identify if it's a browser specific issue. To access incognito/private mode, you can find it generally in the top right corner where you would open a new browser window. You can then open an incognito/private window.
- Disable any browser extensions, these can interfere with Rapid Resizer.
- Log in and out of Rapid Resizer.
- Reboot the device.
If you're still seeing the issue after trying these fixes, please press the Help button in the top right of the page you're currently seeing the problem on. It's best to contact us from the page where you're having the problem so we can better see the issue and help you solve it.
