How can we help you today?
Enter your search term here...
to submit a new ticket
Check ticket status
Rapid Resizer Online
How can I get a Rapid Resizer icon on my desktop?
How do I add an icon to my home screen on my iPhone or iPad?
Does it work on an iPhone or iPad?
Is Rapid Resizer compatible with Macs?
What file formats does it accept and export?
See all 35 articles
I haven't received my password
How do I cancel my subscription and stop it from automatically renewing?
Why is it still asking me to buy?
When I buy it, how many resizings can I print?
How do I know what version I have and when it will renew or expire?
See all 34 articles
Why isn't my resizing the size I entered?
Why won't it upload, preview or print?
Why are the lines in my enlargement pixelated or jagged not smoother?
Why does my design, picture, photograph, file take so long, slow to load?
Why doesn't my design fit on one page?
See all 20 articles
Creating & Customizing Designs
How do I keep the lines in my enlargement thin?
How do I mirror, flip, reverse or rotate a design?
How do I color in my design with glass/wood/fabric?
How do I use my scanner with it?
How do I start working on a new project?
See all 32 articles
Picture Stencil Maker
How do I make a pattern from a photo?
Why is the picture stencil result all white?
Letter Stencil Maker
Can I use different (multiple) fonts in the same stencil?
How do I control the spacing/overlap in letter stencils?
How do I get a design of a common shape? Such as a heart.
How do I make the stencil font letters bigger or smaller?
How do I make a vertical word stencil?
See all 10 articles
How do I erase parts of a design?
How do I delete a design?
How do I combine images, drawings, or pictures?
How do I redraw an old design with Rapid Resizer?
How to I scale/resize or rotate an image in a design I'm drawing?
See all 9 articles