Subscriptions & Payment

Can I give you my credit card number over the phone?
Unfortunately, our payment processor doesn't allow taking credit card information over the phone. Our credit card form is hosted by a company, SendOwl, ...
Wed, 18 Nov, 2020 at 11:03 AM
What's the difference between the different versions?
The differences are listed on the order page.
Tue, 28 Jul, 2020 at 9:36 AM
Can I upgrade at anytime?
Yes, after you sign up you can switch versions through your account details page. You'll get a prorated refund for the time remaining on your original p...
Wed, 19 Aug, 2020 at 10:09 AM
Can you send me an invoice or receipt?
You're emailed a receipt for every transaction. Please search your past email for "Rapid Resizer Receipt".
Thu, 17 Jun, 2021 at 7:56 PM
If I've cancelled, can I keep using it until the renewal date?
Yes. Cancelling just stops it from renewing. You still have the time that you already paid for.
Wed, 18 Nov, 2020 at 11:19 AM
Do you accept prepaid credit cards?
Yes, our order form should accept most prepaid credit cards.
Wed, 16 Dec, 2020 at 11:24 AM
Does my account renew automatically?
Yes, by default your payment method will be charged at the interval you signed up. You can turn off automatic renewals at any time from your account det...
Thu, 17 Dec, 2020 at 2:21 PM
I received a discount/sale offer but already have a subscription. Can I take advantage of it?
Yes, you can click the link you received to subscribe to the discounted plan. Your original subscription will be automatically cancelled and refunded prorat...
Mon, 28 Dec, 2020 at 9:17 AM
I ordered but why haven't I received a key?
If you ordered recently, you subscribed to the new Rapid Resizer Online. It doesn't have keys. Instructions are in an email that you hopefully received....
Tue, 5 Jan, 2021 at 10:11 AM
Why am I seeing double / multiple charges or payments?
If you see multiple charges in the "Authorized" section of your online banking, any extra preauthorization charges should disappear after a week. ...
Mon, 12 Dec, 2022 at 3:17 PM