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Knowledge base
Rapid Resizer Online
Getting Started
30
How can I get a Rapid Resizer icon on my desktop?
How do I add an icon to my phone or tablet home screen?
Does Rapid Resizer work with Windows 7, 8 and 10?
How do I start working on a new project?
Do you have an app for iOS (iPhone/iPad) or Android?
View all 30
Account
22
Why I haven't received my password?
How do I delete a design?
Where are my saved designs?
Can I use it from more than one computer/device?
How do I change my email or password?
View all 22
Subscriptions & Payment
44
How do I cancel/close my subscription and stop it from automatically renewing?
Why is it still asking me to buy or upgrade?
When I buy it, how many resizings can I print?
How do I know what version I have and when it will renew or expire?
How do I upgrade or downgrade to a different version?
View all 44
Uploading and Exporting
25
How do I use my scanner with it?
Why won't it let me upload certain files? (They're grayed out.)
How do I download my design as a PNG or JPG/JPEG?
How do I upload a Word document?
Can I take my resized design to a printshop?
View all 25
Resizing & Printing
45
Why does it resize to the wrong size?
Why doesn't my design fit on one page?
How do I control the line width in the printout?
How do I resize by % percentage?
Why is my design unrecognizably distorted in the printout or print preview?
View all 45
Customizing Designs
7
How do I mirror, flip, reverse or rotate a design?
How do I print lines in red?
How do I crop or cut out part of a design?
Can I bend or curve a design?
Can I vectorize a photo to SVG or DXF?
View all 7
Picture Stencil Maker
3
Why is the picture stencil result all white?
Why isn't the Picture Stencil Maker producing a clear design?
What's the difference between the Vectorizer and the Picture Stencil Maker?
Letter Stencil Maker
20
How do I use different fonts, sizes or colors in the same stencil?
How do I control the spacing/overlap in letter stencils?
How do I get a design of a common shape? Such as a heart.
How do I make the stencil font letters bigger or smaller?
How do I make a vertical word stencil?
View all 20
Designer
23
How do I erase parts of a design?
How do I combine multiple images or designs?
How do I trace a photo into a pattern?
How to I scale/resize an image or shape in the Designer?
How do I delete a photo after tracing over it in the Designer?
View all 23
Coloring & Material
11
How do I color-in my design with materials and colors?
Why don't my design's pieces color properly?
How do I make the materials quantity list for my design?
How do I number my pattern's pieces?
How do I color-in pattern pieces with photos from my computer?
View all 11
Company
19
Are you hiring?
Why is there a charge on my credit card statement for Rapid Resizer, Roberts Studios, or Patrick Roberts Software?
Do you have an affiliate or associate program?
How do I get rid of the ads or popups?
What's your phone number?
View all 19